Smart Guys Privacy Policy

Last Updated: July 2025

Smart Guys Limited ("we", "our", or "us") respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or engage our services in Tauranga, Taupō, or the wider Bay of Plenty.

1. What Information We Collect

We may collect the following types of personal information:

  • Your name, email address, phone number

  • Your address or service location

  • Job-related information submitted through booking or contact forms

  • IP address and device/browser details (for website performance and security)

We do not collect financial information (e.g. card details) via our website.

2. How We Use Your Information

We use your information to:

  • Respond to enquiries and provide requested services

  • Schedule consultations or site visits

  • Send job confirmations or follow-ups

  • Improve our services and website functionality

  • Comply with legal or regulatory obligations

We may also use anonymised data to improve our marketing or service offerings.

3. How We Store & Protect Data

  • All data is stored securely using trusted cloud providers

  • Access is limited to authorised Smart Guys personnel only

  • We use encryption, password protection, and secure communication protocols

4. Sharing Information

We do not sell or rent your personal data. We may share data with trusted third parties only when necessary, such as:

  • Subcontractors working on your job

  • Technology partners (e.g. device manufacturers)

  • Legal/regulatory bodies if required by law

5. Cookies & Analytics

Our website uses cookies and analytics tools (such as Google Analytics) to understand usage patterns and improve performance. You may disable cookies in your browser settings if you prefer.

6. Your Rights

Under the NZ Privacy Act 2020, you have the right to:

  • Request access to the personal data we hold

  • Ask for corrections to inaccurate or outdated information

  • Withdraw consent to certain uses of your information

Requests can be made by emailing: enquiries@smartguys.co.nz

7. Retention of Data

We retain personal information only as long as necessary for the purpose it was collected or as required by New Zealand law.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the new "Last Updated" date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us: Phone: +64 7 809 4553
Email: enquiries@smartguys.co.nz
Website: www.smartguys.co.nz

Thank you for trusting Smart Guys with your information.